In Search of Negative Feedback (The RETSO Prezi)

How to, Marketing Tips By chris-drayer On April 16, 2012 1 Comment

If you were in Atlanta last week, you may have been able to catch our presentation “In Search of Negative Feedback”.  If not, you are in luck, the presentation is below.

Let them Swear. In Search of Negative Feedback on Prezi

RealSatisfied is not for everyone – only those brokers, brands and agents that want to grow and improve consumer experiences.  

RealSatisfied at RETSO

RealSatisfied at RETSO

We had a great group of people that had expereienced bad customer care personally and had screwed up a time or two in RealEstate.   The audience knew customer care was important but didnt realize the true implications. The prezi helped illustrate the separation and relationship between good and bad companies, angry and happy consumers.
Most agents in the room wanted to learn from their customers what the real problems were so they could grow.

Thanks again to the RETSO team for making our first trip to Atlanta a resounding success.

About The Author

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Chris Drayer is owner of Finch Mktg. He brings big business savvy to small business settings. In the past five years, he has presented to hundreds of individual offices in the midwest and at national events like Real Living Momentum and ICNY with thousands in attendance, and as a discussion leader in more than a dozen educational ReBarCamps from coast to coast. Chris is the Marketing Director for FloorPlanOnline. You can find Chris online at finchmktg.com, facebook.com/chris.drayer & @fpo

    1. Riezel April 16, 2012

      Excellent presentation! I wonder how the actual presentation went. These are just the slides, right? Got your link from twitter. Add us – @rkrealtygroup. Cheers!

      Reply

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