Values don’t matter if organization’s leadership doesn’t live by them.
This is an excerpt from a post on Inman Yesterday written by RealSatisfied CMO Chris Drayer
In the early 1980s, my mother was in charge of the audience and ushers at the Starlight and Midland theaters in Kansas City.
The Starlight was a large, brick, outdoor amphitheater with columns covered in vines. It was so close to the zoo that, at dusk, you could hear monkeys laugh out loud through the thick humidity.
The Midland seemed to be 100 years old when I was a kid. It was gilded and ornate. A classic, dusty and musty-smelling downtown gem.
I still don’t like clowns, magic or show tunes.