The bloke behind the curtain that makes it all work, David is a true entrepreneurial technical specialist. He combines his commercial acumen with a great knack for system design. This has resulted in a track record of delivering applications for a broad variety of industries over more than 15 years that actually deliver on their promise.
Always up for a round of golf - David lives on the Northern Beaches of Sydney, Australia.
We’ve just released a number of updates to RealSatisfied and one of them is great news for teams. Each of our surveys has now been updated to work more smoothly if you are part of a team.
As always we’ve tried to keep things simple and while there has been change to the structure of team member profiles (we are now using email greeting and full name in place of first name and last name) all existing accounts have been transitioned automatically.
For most people the change may not be even noticed, but if you work in a team we do encourage you to sign in and check your profile and make sure it is displayed how you want it following this update.
For a quick look at what has changed, check out the video below…
This week we have made a few changes to the bulk invitation loading feature. Our aim is to make this as simple to use as possible while we continue to look at integration opportunities with popular industry software/CRM vendors.
Do you use a system at your agency and would like to know how to make it work best with RealSatisfied. we would love to know, comment here or drop us a line via the helpdesk. Continue reading…
There’s been plenty of coverage recently of the tit for tat between the big 4 banks (or it that big 3?) recently… While National Australia Bank experiments with social media – it’s rival’s do not appear to be taking this last approach lying down. Continue reading…
Easily display ratings and recent testimonials on your WordPress powered website using our WordPress plugin.
See the example for Thomson Real Estate below.
Recent Testimonials
“Very good operator who cares for her client and her job. Sophie mentions jobs needing maintenance and communicates well. I...”
Read More from Ken Drury, Ocean Grove. (owner of 4 Lehem Avenue)
Client Testimonial for Sophie McGuinness
“Very good operator who cares for her client and her job. Sophie mentions jobs needing maintenance and communicates well. I would thoroughly recommend Sophie to any future clients.”
Ken Drury, Ocean Grove. (owner of 4 Lehem Avenue) 1st May 2013
“I have worked with Alex with both of my properties for around 3 years and I have found him to be a great asset in my real estate dealings of various rental properties. He is prompt with replying or acting on any of my requests, and I have recommended him specifically to family and friends (my sister's family have taken up the recommendation and now have him as their agent). He is approachable, has a healthy sense of humour and tells it like it is. I have no hesitation in recommending Alex to people looking for an agent for their rental properties.”
“Would highly recommend David Thomson. He always kept us up to date via telephone and confirmed discussions by email. We felt he acted for us, the vendors, in a very professional manner and negotiated very well with the buyers on our behalf. ”
“We have dealt with Linda Daly for at least 12 years. She has always managed our investment properties and...”
Read More from Carole Marshall and John Freeman, Malvern East
Client Testimonial for Linda Daly
“We have dealt with Linda Daly for at least 12 years. She has always managed our investment properties and those of our family with the utmost efficiency and her consistent attention to detail, and friendly but businesslike demeanour have led us to continue to use the services of whichever firm she works for.
We would not hesitate to recommend her services to anyone requiring her skills. We trust her and are confident that she will always work with our best interests.
Thank you for allowing us to give this testamonial
Carole Marshall and John Freeman”
Carole Marshall and John Freeman, Malvern East 22nd Mar 2013
“Sophie McGuinness has only been our property manager for a short while but during this time, we have been pleased with her approach to managing our proeprties and her committment to achieving great results.
Sophie is courteous, pleasnat to deal with and always responds to my emails or calls.
It is also nice to deal with someone that is genuine and respectful. It has been a pleasure to deal with Sofie and good property managers do not come around very often, so I hope she is well looked after at Thomson's so she stays,
“I have found Stephanie Thomson very professional, yet also very personable in dealing with when managing my property. She presents and articulates very well when communicating, and has a cheerful presence to put people at ease.
She has provided sound and logical recommendations and provided alot of detail in her synopsis of potential tenants to me recently for leasing out my property. I recommend Stephanie's services in property management.”
“We are very happy with the overall service from Thomson Murrumbeena, and the property management of our Ormond flat by Lisa Athans.
Lisa was very active when our flat became vacant in early December. Over the month of December she organised many open days and kept us informed of the activity at each one. This led to a new tenant moving in early January. A great result particularly at a time when the flat could have been vacant for a much longer period.
All communication with Lisa has been professional, friendly and easy.
“I have found Rhys Tainton to be an exceptional property manager - never once was I left wondering or having any concerns. All matters were dealt with in a professional and prompt manner”
Sophie has been fantastic in dealing with my properties, i first met her whilst under supervision with another property manager with in Thomson's, and have watched her grow in her field as a property manager.
She is a great asset and any one looking for a great property manager should contact her
“Rhys Tainton is a most professional and pleasant property manager. He has my interests at heart and is both pleasant and efficient and businesslike in his discussions and responses and is able to provide solid advice on issues like legalities and rental rates.
Very pleased to have him as my manager of my three properties and would recommend him to others who want a trouble-free property manager.”
“We are delighted Stephanie Thomson is handling our property. She is very efficient, courteous, keeps us up to...”
Read More from Kay and Tom Poulter - 12 Royal Terrace, Highett. 3190.
Client Testimonial for Stephanie Thomson
“We are delighted Stephanie Thomson is handling our property. She is very efficient, courteous, keeps us up to date on maintenance issues, and ensures the unit is relet as soon as it becomes vacant. It is a pleasure to work with her.”
Kay and Tom Poulter - 12 Royal Terrace, Highett. 3190. 24th Jan 2013
“Carmen Ruiz was an excellent and great help with the refurbishment of my apartment. She organised all the trade people for quotes and arranged for them to come and do their work straight after the tenant left. She provide excellent service. Carmen took care of it all. She made me feel very safe and confident that my apartment would be look after in her hands. Carmen provide service above and beyond. Well done Carmen.”
“Kate Pirovano made the sale of my property in Moonya Road completely painless. Kate delivered everything she promised, and more. Very organised, dedicated, personable and helpful above and beyond the call of duty. Most importantly, Kate secured the price I wanted the day before auction!
I would strongly recommend Kate as a trustworthy, under-promise and over-deliver agent who is extremely pleasant to deal with.
“ Being with Thomson for more than 40 years, would give a good indication as to my degree of satisfaction --excellent in all aspects. During this time I have had several managers for our Carnegie property, and would have no hesitatiion in recommending
Stephanie Thomson, as I have found her to be professional always positive and pleasant keeping herself well informed of any issues or problems that may arise
with our apartments or tenants.
”
“I am very thankful to Rhys for his excellent service. Was impressed by his attention to detail when property inspection was provided and great flexibility. He has above average communication skills and is always very approachable. Very reliable too - always returns phone calls and acts promptly. I appreciate his friendly manner too. Very professional and efficient.”
“Our professional contact with Stephanie has been excellent (although as her grandparents we are naturally biased), however, should Thomsons or Stephanie wish us to confirm our experience with prospective clients, we would be quite happy to respond either by phone or email.
Stephanie excels in client contact and gives owners every assistance to make the best of the property with the ultimate goal of the best rental return.”
“Anyone thinking of selling their property should strongley consider calling David as soon as they can. This is a call to arms, We have sold two now in bad markets and still hold record prices in their respective blocks, agents that quote high to get your listing instead of being realistic and enthusiastic will ultimately cost you a couple of months in waiting and wasting time, only to present flimsy deals. David sold our last one for just 5 large under asking price, in 41 hours (net to signed deal in the hand) cash in 30 days I didn't even get a chance to paint it. If your "umming and ahhing" call me on 0438344099 and I'll be happy to disclose further details ”
“David Thomson and his staff were very helpful, courteous and. Friendly to make us relaxed about the process.
We would strongly recommend the. Firm to any prospective users”
“Linda Daly has managed my property for 10 years, most recently through Thomson Real Estate. I regard her knowledge of landlord issues and her communication as outstanding, and I feel that she has gone the "extra mile" to achieve satisfactory outcomes for me in several situations involving tenant disputes. I would certainly recommend Linda to landlords looking for a committed Property Manager to look after their interests.”
“
The most impressive aspect about Carmen is her creativity and initiative. For example she has pointed out that some repairs...”
Read More from Gerard Matte, 9 Carlisle Avenue, Balaclava, 3183.
Client Testimonial for Carmen Ruiz
“
The most impressive aspect about Carmen is her creativity and initiative. For example she has pointed out that some repairs can be paid by the Body Corporate. And recently she bought two light bulbs from Bunnings, and when it was convenient she placed them in one of the flats, which by doing so again saved me money by not depending on a repairman for such an simple task.
I highly recommend her.”
Gerard Matte, 9 Carlisle Avenue, Balaclava, 3183. 8th Oct 2012
“Rhys has been a great property manager . He always kept us informed, about the tenants & property. He gave us advise in relation to property and directed uswhere needed. He was always willing to help to make it easy for us and always kept in touch with us. Has been one of our better property managers and would certainly recommend him. ”
“Having dealt with David on a previous property purchase, I was expecting a smooth sales campaign. David exceeded expectations in his professionalism and his honesty, from his communication, the way the property was marketed, right through to the negotations with buyers and eventual sale. We were very happy with the result, thanks David!”
“Carmen Ruiz is a very professional property manager. She regularly provides timely information on maintenance issues (with recommendations) .
Carmen worked very hard recently to get one of my properties relet with a quality tenant. I feel confident relying on her professional opinion in relation to the appropriate amount of rent to charge as she understands the rental market very well.
I have no hesitation in recommending Carmen Ruiz to others as I am sure they will receive the same excellent service as I have
“Lucas is a charming young man, who has been very professional and efficient in managing my property over the years. I would highly recommend Lucas to anyone looking for a reliable and trustworthy real estate agent.
Anna,
Murrumbeena”
“I would have no hesitation in recommending Kate to family and friends. She is efficient, trustworthy and most importantly she has great interpersonal skills. She was quick to establish a solid understanding of my needs in relation to my sale and subsequent purchase. I never felt pressured by Kate in any decisions, but rather supported. I think I was fortunate to have had Kate as my agent as I felt she had the best possible outcome for me in mind. Thanks Kate! ”
“Lucas Scammell from Thomson real estate has managed my property for over 7 years. I would not hesitate in recommending Lucas as he truely does a fantastic job getting tenants in fast and making sure my property is well looked after with 6 monthly inspections. Very professional and easy going.”
“Stephanie, has been the best property manager we've had so far. She is not only professional, knowledgeable but most importantly she has the tenant and landlord's best interest at heart. Well done Stephanie, it has been such a pleasure to meet and work with you, I do hope you continue to manage our property otherwise we will be following you wherever you go.”
“Delighted with the friendly and professional service provided by Kate Pirovano during the sale of my property. Kate is always available to assist, has excellent local knowledge and provides clear and helpful advice. I would be very happy to recommend Kate Pirovano when selling a property.”
“We are very happy with the service that Carmen Ruiz has givento us regarding our property, she has kept in contact with us during the time that the property has been up for lease to discuss prorospective tenants applications. We would not hesitate to recommend Carmen to family and friends wanting her to manage their properties.”
“very satisfied with the overall approach conducted by this employee of Thompsons. Hope Kellie can continue in the good work...”
Read More from Genevieve Mardel,Black Rock for our Brighton flat.
Client Testimonial for Kellie Finlayson
“very satisfied with the overall approach conducted by this employee of Thompsons. Hope Kellie can continue in the good work of finding good trades people to complete necessary repairs for her clients. Not easy to please both the tenants and the landlord! Kellie does quite a good balancing act there!
Extra thanks for getting good solutions that are not too expensive for pervasive problems such as the leaking shower base problem.
Keep up the good work!”
Genevieve Mardel,Black Rock for our Brighton flat. 3rd Jul 2012
“Linda thinks and acts like the owner in all aspects of property leasing and is still fair in her dealings with tennants. A truely marvelous property manager.
Rick Richards.”
“Alex Campbell is thorough in his job, efficient, understand the positives and limitations and is always truthful, sincere and result oriented. I have no hesitation in recommending his service to my friends and family members”
“I am not sure where to start with my praise of Mr Rhys Tainton. I seriously can not fault his...”
Read More from Kevin Clark, St Kilda Road, Melbourne
Client Testimonial for Rhys Tainton
“I am not sure where to start with my praise of Mr Rhys Tainton. I seriously can not fault his work as my Rental Agent.
I recently had to do a renovation on one of my rental properties. What ever I needed doing Rhys was onto it and all in an exceptionally quick timeframe.
Give him a pay rise is my last comment.
Regards
Kevin Clark
04 1104 4974”
Kevin Clark, St Kilda Road, Melbourne 14th Jun 2012
“Carmen provided excellent and professional service. Carmen provided a clear explanation of the tenancy process and was very quick to answer any questions I had regarding the process. I felt relaxed using Carmen and that I could rely on her to find tenants who were suited to renting my property. It is important to be able to trust the agent who is managing your property because it means that if any issues arise they will be dealt with professionally and timely and that I will be kept well informed. I am very appreciative of the services provided by Carmen. ”
“David had a great understanding of our needs and worked closely with us and achieved over and above our expectations.......A flawless display of (rarely seen) real estate professionalism
David did not build up our hopes explained each and every aspect of the marketing
told it as it was and delivered in spades on the day
I would have the utmost confidence in recommending David and Thomson Real Estate
to any of my collegues ,associates family and friends
Don't know so much about his choice of footy clubs!!
“Sophie McGuinness provided a great service in assisting with the arrangements needed for the renovation of the rental apartment after the last tenants vacated.. She provided a condition report with photos of what was in disrepair & helped with organising the painting of the flat and repairs required in the bathroom. She was always clear in her communication and timely with her advice.
I found Sophie a pleasure to deal with and I would highly recommend her to family & friends, without any hesitation. ”
“We would highly recommend David Thomson of Thomson Real Estate, Murrumbeena. Throughout the whole Sales campaign, David was accessable; quick to answer queries; encouraging; professional and always made us feel that we were being looked after.
David was able to clearly and thoroughly explain to us his plans for the selling of our investment property and as a result, we felt we could trust him completely. Even when we indicated we were satisfied with the way things were going, David seemed to be able to push just that little bit extra in order to achieve even better results!
David is an excellent communicator; be it via telephone or email. He always responded to our messages and always made us feel that even quick questions weren't a waste of his time. Added to this, David's warm, friendly and positive manner was a delight to encounter.
We thank David Thomson for all of his hard work and trust that anyone dealing with him will experience much satisfaction and success! ”
“Rhys manages my properties in Glenthuntly and Clayton very professionally. He knows the market well and handles things to his very best. I am very satisfied with his service.
“I work in an organisation with lots of young people. Many of them are immature with no real understanding of company ethics. Stephanie was very punctual and seemed to be very proud of Thomson Real Estate. She also had a clean car and proudly displayed her P plates.”
“This was the best sales experience I have ever had in real estate. I mean this most sincerely. David and his personal assistant Amanda, are the ultimate professionals. I look forward to giving Thomson Murrumbeena my next property to sell.”
“David Thomson acted with understanding, patience and professionalism in marketing our rental property.
Most of this occurred during our absence overseas which required ongoing liaison to re-furbish the property for sale and this was handled expertly by David Thomson via a multitude of text messages.
On our return we were delighted with the presentation of the property - and would like to especially thank David's personal assistants for their input.
This team effort was reflected in the final result which saw several serious bidders
vying for the property prior to auction and an outstanding outcome well above the anticipated result
“David Thomson, delivered a good campaign in selling our property in Murrumbeena. Even though there were a couple of hitches initially with who would be looking after the property, this was sorted out and things moved on promptly.
David provided very good communications to us about 'open for inspections' and the general interest in the property. Moving to auction day, he provided his best staff to work the crowd and was very contemporary with the actual auction delivery. One way, was that he walked around the potential buyers and even stood on the opposite side of the road, where many people were standing and looked back at the property complimenting it.
There was a great deal of negotiation as the property was initially passed-in, but through that, David and his staff obtained our requested reserve price which was great.
Once again, thank you David for all that you (and your staff) did in achieving a great result for us.
“We are more than happy to recommend Kellie Finlayson to any prospective property owner. At all times she has kept us in the loop about everything! Kellie's recommendations and advice were invaluable to us when we rented our first property and so therefore had no hesitation in getting her to look after the next one we bought. Kellie kept us informed every step of the way of enquiries, inspections and applications, we can't speak highly enough of her. ”
“In all my years as a landlord I would say that Alex Musman would be one of the best.
He is very determined to assist and his perseverance to find the right tenant is really appreciated.
His communication either by phone or email has also been very good and appreciated - it is nice to know what is happening behind the scenes rather than wondering without any communication.
Thank you Alex for your assistance with our unit. ”
“This is our first personal interaction with Sophie Mcguinness.
We were very impressed with the way she handled the re-letting of...”
Read More from Brinda Sivaraman - Dingley Village Melbourne
Client Testimonial for Sophie McGuinness
“This is our first personal interaction with Sophie Mcguinness.
We were very impressed with the way she handled the re-letting of our property at Truganini Rd Carnegie.
She was extremely professional, polite, respectful & prompt in her communications during the whole process.
She provided some useful suggestions (painting) which enhanced the rental value of the property.
It was certainly a pleasure dealing with Sophie & we commend her for her excellent customer service.
Brinda Sivaraman (for Neha Sivaraman).
Dingley Village
Melbourne”
Brinda Sivaraman - Dingley Village Melbourne 21st Mar 2012
“Thomsons has a great reputation amongst real estate agents. I will continue using them and thoroughly recommend them.
Stephanie is 'always on the ball' with my property and I trust in her judgement and professionalism. She is an asset to Thomsons as well as to my property. I have never had a problem with Stephanie and she always rings when a problem arises.I trust her completely.”
“I have dealt with other property managers from Thomson and other Real estate agents but Kellie Finlayson has always achieved my expectations and beyond.
I am always given the best advice in terms of market situation,tenants and rental expectation.
Hoping to keep doing business with Thomson Real Estate as long as Kellie is there.
Yes,I would recommend Kellie to any Landlords looking for a good property manager.”
“Alex is very approachable and nothing is too much trouble for him. I am very happy with his services - he treats both myself and the tenants with respect and is quick to action requests. He has good knowledge of the rental market and the legal "ins and outs" of the rental industry. I feel confident I am being looked after which is a big relief for me - I don't have to worry about my properties. I would recommend him to others as a Property Manager.”
“Both my husband and I were extremely impressed with David and his team and the most professional way that they...”
Read More from Heather and John Harcourt Taylor Bay Lake Eildon Victoria
Client Testimonial for David Thomson
“Both my husband and I were extremely impressed with David and his team and the most professional way that they conducted the very successful sale of our property,
we would have no hesitation in recommending Thomson Real Estate to anyone we know who may be selling a property in the Murrumbeens area.”
Heather and John Harcourt Taylor Bay Lake Eildon Victoria 14th Mar 2012
“Kellie Finlayson at Thomson Murrumbeena's office has provided excellent, professional and timely service with regard to managing our rental property.
Kellie's...”
“Kellie Finlayson at Thomson Murrumbeena's office has provided excellent, professional and timely service with regard to managing our rental property.
Kellie's attention to detail and knowledge of the rental industry make her a real asset to Thomson.
I would recommend Kellie to anyone considering leasing their property or renting as they will be assured of honest, trustworthy, courteous and professional service at all times. And always delivered with a smile!”
“Stephanie,
Was great in helping me chose options with the repainting and tiling of my property.This was completed in a timely manner so that the property could be placed back in the rental market within 2 weeks. She was very efficent at organising quotes and choice of tile.
I had to leave the country before the job was complete. So she sent me photos as the job was being completed and the final product.
All of this was completed with rhe minimum amout of fuss or stress on me.
Stephanie was very relaxed but polite, professional and efficent. She was a pleasure to work with.
“Kellie always finds decent tenants with relevant checked references who pay on time. She finds tenants for the property quickly when it is vacated and manages to get good rental return.”
“Marcel was fantastic to deal with. He was professional, friendly and well informed on other properties in the area. He always responded promptly to any questions and kept us in the loop through the whole process. We appreciate his efforts and honesty and would happily recommend him to others.”
Thank you for your efforts in successfully auctioning our unit in Glenhuntly. Your knowledge of the market was a major factor in the sale and was more than we expected in the difficult market conditions.
This was our first real estate auction as vendors and not being present in Melbourne was a real concern for us. Your patience in explaining the steps and being willing to take or make calls outside normal business hours really showed your commitment. Your suggestions and recommendations for presentation of the unit were also a definitive component in achieving the final auction result.
You were always upfront in ensuring that our expectations were realistic and provided weekly updates on other sales results in the area.
We have no hesitation in recommending David and the Thomson Murrumbeena Team’s services to others looking to buy or sell property.
“I would have no hesitation recommending Kate Pirovano from Thomson Real Estate in handling the sale of a property. She is understanding, approachable, reliable and mindful of client needs.
It's like dealing with a good friend who always has your best interests at heart.”
“Gabrielle Krayz is an excellent property manager; providing sound advice, and regular updates on property and rental management. She is responsiveness to the owners needs, and the tenants requests. She was very proactive and positive in a protracted period when the property was untenanted; which stopped us from panicking, or seeking alternative agents.”
“The most important thing for me with respect to a property manager is that my property is managed by one person and that that person is the same person I met when I selected Thomson as the real estate agency to manage my investments. Landlords need this type of stability in order to be able to maintain their properties and have satisfied tenants.
Linda Daly is by far the most professional and competent property manager I have ever dealt with, and I have had managed my own and my parent's investment properties since 1993. She doesn't just say she's going to do something, she actually does it, and she always keeps me informed. She's always positive and has everyone's best interests at the forefront of any considerations. My tenants and I love the ease and speed with which she addresses issues.
I would, without hesitation, recommend Linda to any prospective landlords and tenants.”
“Lucas is an intelligent and motivated proporty manager. Lucas understands what is important to both owners and tenants. His prompt polite and sure approach is a pleasure to deal with. I am happy to recommend Lucas to you. ”
“Gabrielle Krayz has always attended to my property management tasks and enquiries in a timely and professional manner. She has a clear communication style and an easy-going nature that makes transactions of all sorts both comfortable and efficient.
”
“Kellie Finlayson has been my rental manager for the past 6 years and in that time I have found her to be very professional. She has a detailed understanding of the rental market and this becomes very evident in her handling of matters such as routine inspections and regular attention to rental increases. I find her to be honest and very approachable which is most important if an owner is to have a successful business partnership with their agent......I have this with Kellie. I would not hesitate to recommend her to anyone looking for a successful Rental Property Manager.”
“Lucas Scammell has been a fantastic property manager for us. Lucas kept us informed as to the way in which the tenants were treating the property, and managed to secure new tenants for us to move in within a week of our previous tenants departing, and for more money than we requested. We trust Lucas absolutely with our property - I am happy to defer all inspections and management to him as I trust his opinion and attention to detail in all aspects of the property management. I would highly recommend him to anyone needing a quality property manager.”
“Gabrielle Krayz has been outstanding in her role as property manger. Recently the tenant moved out of my property which Gabrielle has just taken over as property manager. The property was left dirty and in need of repairs. Gabrielle has worked hard to get tradesmen in to bring the property up to scratch. Knowing she is managing my property I can be assured it will be maintained to a very high standard.”
“Stephanie Thompson has always been efficient and professional in managing our property and we thank her for this. We are very pleased with the service. ”
“We have few investments in Carnegie/Murrumbeena areas and Lucas has been extremly helpful in managing them and he made it so easy for us to be able to relax and not to worry about anything...Good on you mate.”
“Alex Campbell is a dedicated and highly competent property manager who is clearly on top of all issues - whether it be maintenance, re-letting etc. I am very pleased with the service I am recieving from Alex and would have no hesitation in recommending him.”
“Lucas is an excellent property manager who understand the key issues owners are focussed on and is able to deliver postive outcomes with a minimum of fuss.”
“Rhys is always a delight to interact with - very natural and genuine. He responds swiftly to requests and I believe is very friendly, helpful and polite to tenants which is a real asset. Nothing is a problem for him to solve so it makes my life much easier. I would definitely recommend Rhys and also Thomson Real Estate to my family and friends (and have done so !)”
“David Thomson was strong in his resolve to get an excellent result in a difficult market. He teamed brilliantly with Kate Pirovano to ensure that they were able to maximise relationships and leverage their well earned trust to achieve an outcome acceptable to both buyer and vendor.
Well done to both David and Kate, you achieved a great result and have a very happy customer.”
“Gabrielle is very professional in her approach .She was very helpful to me in organising the work needed in my unit and sent photos of options so I had a clear idea of how it would look based on other work done in similar units.
Gabrielle also kept in touch as the work progressed and was thorough and quick to organise the re letting of the unit .
Overall I had peace of mind and felt sure I was being well cared for .
Thanks Gabrielle”
“
As the Administrator of a deceased Estate I was delighted that Kate Pirovano sold our unit in Railway Road, Carnegie prior to auction and with a very satisfactory outcome for the Estate.
I was impressed with Kate's professionalism during this process and would strongly recommend her services in real estate matters.”
“Rhys Tainton is very easy going, very approachable and easy to talk to. He is experienced and knows his job very well.
He is always ready to go out of his way in anything that is required.
For these reasons, I woul\od strongly recommend the excellent service provided by Rhys Tainton.”
“Marcel was extrememley attentive to my needs when finding the right people for my apartment. Marcel was conscious and respectful that I took a lot of pride in my apartment and only wanted to get quality tenants in even if it took a little longer than usual.
I would totally recommend Marcel and commend him on his professionalism and patience.
“I think its been around 5 or more years Thomson managing my apartment, I live in USA and have fully confident on Kellie Finlayson to make any design on my behalf.
Kellie Is very professional and help full.I never have any communication issue with her.
Kellie continuous keep me informed about my apartment and always advise me what maintenance is necessary now and what can wait for latter.
Thank you so much Kellie even I m out of Australia, but always think you are just a e-mail away from me. Thank you so much for taking care of my apartment.
“On the day of settlement of our property in May 2011 we were advised the existing tenant had given notice....”
Read More from Leanne Pizzey - Mt Martha (the apartment is in Ormond)
Client Testimonial for Lucas Scammell
“On the day of settlement of our property in May 2011 we were advised the existing tenant had given notice. Lucas contacted me the same day to discuss advertising for a new tenant. Lucas not only found an excellent tenant in a short amount of time, but increased our rental income from $240 to $260 per week.
Lucas also assisted in co-ordinating the installation of new blinds, a new exhaust fan and repainting of the apartment. He was quick to update me quotes for the work and on how the work was progressing.
We could not be happier with the excellent service and professionalism we have received from Lucas. Please pass on my thanks to him. He is a great asset to your company.
”
Leanne Pizzey - Mt Martha (the apartment is in Ormond) 23rd Jun 2011
“This is the first occassion we communicate with Alex. His service is prompt and efficient. He replied to our mail promptly and arranged for the various repairs of the premise before he got for us our next tenant. And we must say, almost the same week the previous tenants moved out.
YEs. We are very happy with the service rendered and would recommend Alex and your agency to our friends.”
“Linda Daly is the most professional and foccussed individual in the Real Estate Industry whom I have ever had the pleasure to work with. Linda manages our suite of properties as if they were her own, maximizing occupancy and minimizing risk, expenses and waste. Linda is caring yet ruthless. I have absolutely no hestitation in recomending Linda and personally enjoy every contact with her (except if it involves maintenance - joking).”
“Anthony Lee is a very experienced and professional property manager. His overall service was exceptional and he worked efficiently to let the property in less than 2 weeks. Having managed my own property for many years, I was impressed with his level of enthusiasm and attention to detail when recommending prospective tenants. I would have no hesitation providing further testament to his service.
”
“Linda has a lovely, friendly, professional manner about her. Linda communicates very well and her primary concern is ensuring that both her landlords and tenants are happy. I have no hesitation in recommending Linda for property management.”
“We were very happy with the service and result that David and team recieved for us. His communicatiobn and knowledge of the area was excellent.
We wold most certainly use David again in the future.
“As a property owner I have experienced many property managers over the years and find Linda a standout. Linda is very professional (read cares) and would never push me into taking on a tenant or making a property improvement I was not comfortable with. Linda clearly understands the value of long term business relationships that are a win for the property manager, the landlord and respectful of the tenant. My family and I would recommend Linda as a property manager without hesitation. ”
“I would like to take this opportunity to highly recommend David Thomson and Thomson Real Estate to any prospective clients.
David and his staff dealt with us in a highly professional and competent manner and achieved an excellent result with our sale.
I found David to be excellent with the way he arranged our sale and communicated with us all updates with advertising, prospective purchasers etc. He has a very personal approach which put us at ease and gave us full confidence we would achieve a successful sale.”
“Once Gabby was nominated to manage my property, she sent me an e-mail to say hello and to touch base. As I live over 3000 km away, this was appreciated. The human touch made me feel my property is in good hands.
She responds promptly to queries, is reassuring and makes practical and constructive suggestions. When contacting me for a decision, she gives me options ... I like that. Much better than having to agonise over what to do!!
“I recommend Lucas Scammell for his efficiency and professionalism.
He always keeps me up to date and well informed with how things are going when my properties are being re-leased. Always quick to whip up a letter or send me an email if I require any information. ”
“As someone new to property investment Linda Daly has made the experience very easy worry free. Her knowledge and experience in property management is exceptional and her advice is extremely useful.
Just recently we had to find new tenants and the transition was quick, easy and handled very professionally.
Linda thanks for all the work you put into managing my property. It deffinately does not go unnoticed and is very much appreciated.
“Rhys Tainton performs his role as the property manager exceptionally well. I am pleased to recommend him to anyone who seeks his services in property management.”
“Linda Daly is extremely helpful and very communicative throughout the whole process from the start to finish. Linda's professionalism speaks volume. I would recommend her to my friends and family any day.”
“I would recommend Kellie to anyone looking for an honest and reputable Property Manager. She is very professional, her standards, set by herself, are high and she achieves these standards at all times. Having made the decision many years ago to appoint Thomsons as my property agents, and having Kellie as my manager for the past 5 years, I can get on with living my life knowing that my properties are being managed by someone whom I can trust, and who will keep me informed about any issues as necessary.”
“I have known Marcel for about 6 months and only through email but in that time he has performed well in his dealings with me. He is a good communicator and very fast learner.”
Put simply Rhys does the job you expect and more. For example he noted my tax statements for the three properties I have were spread over two statements and he combined then into one, he is firm in advising what the true rental for a property is worth. ”
“Linda is a very conscientious, hard working manager that I would have no hesitation in recommending.
Very pleasant to deal with and pays attention to detail.”
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