Click on any of the “Download PDF” links below to access the full text of any press release described on this page. Press releases are updated as they occur.


Sept. 1, 2016 – RealSatisfied Welcomes New Team Member Mike Arnold as Sr. Manager, Channel Solutions

RealSatisfied ( announced today that Mike Arnold has joined their team as Senior Manager, Channel Solutions to further develop their growing customer satisfaction position in the real estate industry. Mike comes to RealSatisfied with over 7 year experience in the real estate industry, having spent the past year at Placester consulting with Associations, MLSs, and brokerages about using technology to be more efficient and better serve consumers, and 6 years as a real estate agent in New York City navigating clients through one of the most competitive markets in the country.

“We’re very excited to have Mike on board. He has been instrumental at Placester in building industry relationships, and brings a fresh perspective from his vast experience,” said Phil Kells, CEO and Co-Founder of RealSatisfied. “Mike joins our team at a pivotal time, and I am confident his knowledge and experience will be a valuable asset. I know he will contribute strongly to the rapid growth of RealSatisfied as being the leading customer satisfaction measurement benchmark in the industry.”

Mike will be based out of Placester Headquarters in Boston, focused on building and developing RealSatisfied’s strategic partnerships with real estate Associations and MLSs, working with them directly to maximize value they bring to their members via RealSatisfied.

June 21, 2016 – RealSatisfied Announces Partnership with Greater El Paso Association of REALTORS® (GEPAR)

Passionate about their commitment to excellence, GEPAR is excited to provide a discounted RealSatisfied Agent Lite account to all members, which also includes helpful survey invitation reminders at the close of every transaction.

“RealSatisfied’s success rate is stellar,” said Jason Sanchez, MLS and Technology Director at GEPAR. “They built their platform with the belief that Rating, Review and Testimonial Data belongs to Agents and Brokers. Agents are always in control. Partnering with RealSatisfied will provide a huge value proposition back to our members”.

“We’re excited that GEPAR is joining a growing number of REALTOR® associations in putting a commitment to excellence front and center in their communications and in the services they provide their members,” Jeff Turner, President of RealSatisfied. “We’re proud to be a part of that process.” Download the PDF

March 1, 2016 – RealSatisfied Announces Partnership With The San Antonio Board Of REALTORS®

SAN ANTONIO, TX  – “We are committed to providing our members with the tools they need to be the best resource when it comes to buying and selling real estate in San Antonio and the South Texas area.” said Angela Shields, SABOR’s President and CEO. RealSatisfied, a performance evaluation and customer satisfaction platform designed exclusively for the real estate industry, will provide the platform for SABOR members to collect customer feedback at the close of a transaction.

November 2 , 2015 – RealSatisfied Set to Power The Miami Association of REALTORS® 40,000+ Members with the Customer Satisfaction Platform

MIAMI, FL  – “MIAMI prides itself on providing the best, leading-edge products and services to our members,” said Teresa King Kinney, CEO of the MIAMI Association of REALTORS. “RealSatisfied will help our members better serve consumers, contributing to enhanced performance and success. We are excited to add RealSatisfied to our more than 100 premium products and services that position our members to compete and excel in today’s market.” Download PDF

August 19 , 2015 – LJ Hooker Puts the Customer at the Centre – Rolls Out RealSatisfied Customer Satisfaction Platform to its Australian Network

MANLY, NSW, AUSTRALIA  –RealSatisfied will now power an enhanced customer feedback program following its launch this month to LJ Hooker’s network of 550 offices around Australia. “This is a big win for our Australian business says Phil Kells, CEO of RealSatisfied. “It’s the largest real estate brand in the country to adopt our customer satisfaction platform. It also further reflects the desire for brands to have a detailed understanding of the customer service being provided to their customers beyond a simple star rating, he said.” Download PDF

July 20, 2015 – RealSatisfied Passes 100,000 Consumer Satisfaction Surveys Returned, Now Holds More Than 4.1 Million Pieces Of Real Estate Specific Data

MANLY, NSW, AUSTRALIA  – Today, RealSatisfied announced that the 100,000th customer satisfaction survey response was received on the their customer satisfaction platform in the United States, marking a significant milestone for the real estate focused SaaS company. “We’ve seen consistent month-over-month increases in survey growth in the United States over the last year,” remarked Phil Kells, CEO of RealSatisfied. “Year-over-year survey return growth is close to 1000 percent. We could not be more thrilled. It means the platform is working for our customers.” Download PDF

June 22, 2015 – Laura Monroe Joins RealSatisfied As Director Of Marketing

MANLY, NSW, AUSTRALIA  –“We could not be more excited about Laura’s decision to join us here at RealSatisfied,” says Phil Kells, CEO and Co-Founder of RealSatisfied. “We have had numerous opportunities to work with Laura in her role at Inman, and have appreciated how she has conducted herself in writing, on webinars and from the stage. We value her industry expertise, her considerable marketing experience and the unique and refreshing perspective she will bring to our leadership team.” Laura will be focused on building and developing RealSatisfied’s brand strategy and strategic partnerships through marketing, communications, education, and engagement online and off. Download PDF

June 17, 2015 – Lexington-Bluegrass Association Of REALTORS® Launches Customer Satisfaction Data on

LEXINGTON, KY  – Lexington-Bluegrass Association of REALTORS® (LBAR) announces today that will now have customer satisfaction data on the member profile pages of The data is powered by RealSatisfied, a performance evaluation and customer satisfaction platform designed exclusively for the real estate industry. DOWNLOAD PDF

May 11, 2015 – Northern Kentucky Multiple Listing Service Integrates RealSatisfied to Provide Customer Satisfaction Survey Notifications to All Members

FLORENCE, KY  – “We saw immediate results from our subscribers who posted customer testimonials to their websites and social media sites,” said Janie Wilson, CEO of the Northern Kentucky Association of REALTORS®. “A pleasant surprise was the number of Broker accounts established within the first week, which is indicative of the value our Brokers see in aggregated data from the RealSatisfied Customer Satisfaction Surveys that can be used in identifying deficits in their training processes.” Download PDF

April 1, 2015 – Lexington-Bluegrass Association of REALTORS® To Offer 2,400+ Members Pro Level Access to RealSatisfied

LEXINGTON, KY – “LBAR is pleased to partner with RealSatisfied to provide our members with the most comprehensive customer satisfaction platform available,” said Larry Freels, 2015 President of LBAR. “LBAR strives to be on the forefront of technology so we are pleased to offer this benefit to our membership. LBAR recognizes the consumers desire to measure and gauge the performance of their Realtor.” Download PDF

March 24, 2015 – Cloud CMA Adds Agent Ratings and Reviews Pages from RealSatisfied and Zillow

HUNTINGTON BEACH, CA  – Software company, W&R Studios, announced today that their flagship product, Cloud CMA, will now include agent ratings and reviews from two top sites: RealSatisfied and Zillow. Today’s real estate consumers hold agent ratings and reviews in high regard when sourced from these two industry leaders. Download PDF

February 9, 2015 – REALTORS® in Chicago Suburbs Adopt Performance Evaluation Platform

Members of the Mainstreet Organization of REALTORS® (MORe) will today begin using a new customer service platform that will help enhance their performance and professionalism. MORe is the largest local association in the nation with 15,000 members and the largest in the US to offer such a service. “Agents need to know what they did well during the transaction, what could be improved and how to manage their online reputation. RealSatisfied allows our members to do all of that,” said MORe CEO Pam Kreiter. Download PDF

January 23, 2015 – Lone Wolf Integrates RealSatisfied To Simplify The Customer Satisfaction Workflow For Real Estate Brokers

“One of the major factors in the success of any customer satisfaction initiative is the consistency with which it is applied,” commented Jeff Turner, President of RealSatisfied. “Many of our customers specifically requested that we reach out to Lone Wolf to help them to do away with the manual data entry. Lone Wolf made that happen and has done so in a way that makes it simple. We’re excited to be able to offer this option to our mutual clients.” Download PDF

January 20, 2015 – MLS PIN Becomes First MLS To Directly Support The RealSatisfied Customer Satisfaction Platform

“The decision to offer the RealSatisfied customer satisfaction platform was an easy one to make,” said Kathleen Condon, President and CEO of MLS PIN. “We’ve had customers requesting this tool for evaluations and marketing of their business for some time now.” MLS PIN, with more than 33,000 customers, becomes the first large MLS to support the RealSatisfied SaaS platform. Download PDF

January 15, 2015 – BeachesMLS, Courtesy of RAPB, Plans to Provide the RealSatisfied Customer Satisfaction Platform

BeachesMLS and the REALTORS® Association of the Palm Beaches (RAPB) announced today that all of its subscribers will be provided special access to the RealSatisfied customer satisfaction platform for collecting evaluations of their performance. BeachesMLS becomes the first large, association-owned MLS, to adopt the RealSatisfied platform. Download PDF 

January 13, 2015 – CENTURY 21® USA Chooses The RealSatisfied Customer Satisfaction Platform To Power Its Quality Service Survey Program

RealSatisfied will now power an enhanced customer feedback program that launched January 8, 2015 to the entire CENTURY 21® System in the United States. The new system will greatly improve the capabilities of the existing CENTURY 21® Quality Service Survey (QSS) program. Download PDF

December 2, 2014 – Dilbeck Real Estate Launches Platinum Advantage Customer Satisfaction Initiative Powered By RealSatisfied

Along with an affiliation with Leading Real Estate Companies Of The World, updated branding, and a renewed commitment to “Consistently Exceeding Expectations,” Dilbeck Real Estate announced a new agent performance and customer satisfaction program called, “Platinum Advantage.” The new initiative is powered by real estate customer satisfaction leader, RealSatisfied. Download PDF

May 1, 2014 – PSPAAR Seeing Exceptional REALTOR® Adoption in the First 60 Days of  RealSatisfied Customer Satisfaction Platform Launch

The Pinehurst-Southern Pines Area Association of REALTORS® (PSPAAR) launched the RealSatisfied customer satisfaction platform to all of its Primary REALTOR members on March 6, 2014. Today, less than 60 days into the program, adoptions rates by members and response rates by consumers are exceeding expectationsDownload PDF

January 8, 2014 – PSPAAR to Provide RealSatisfied Customer Satisfaction Platform to All Of Its Primary REALTOR® Members

SOUTHERN PINES, NC – January 14, 2014 – The Pinehurst-Southern Pines Area Association of REALTORS® (PSPAAR) announced today that all of its Primary REALTOR members will be provided the ability to listen more carefully to their customers using the RealSatisfied customer satisfaction platform. PSPAAR becomes the first Real Estate Association to adopt the RealSatisfied platform. Download PDF

November 22, 2013 – RealSatisfied Launches New Real Estate Agent Products, Including A Full-Featured, No Charge Offering Called Agent Lite

This week, RealSatisfied, the fast growing provider of customer satisfaction surveys & performance ratings to the Real Estate industry, announced a restructuring of its product offering to include a zero cost version of its product designed for real estate agents called, Agent LiteDownload PDF

February 26, 2013 – RealSatisfied Launches Office RSS Feeds For Agent Testimonials

RealSatisfied announces the launch of Office RSS feeds in conjunction with a major update to the RealSatisfied widget and WordPress plugin. Download PDF

July 9, 2013 –® Integrating RealSatisfied Client Recommendations into Find-a-Realtor Profiles

Realtors® Can Easily Approve and Import Client Recommendations From Multiple Sources in One Place on SAN JOSE, Calif.  MOVE), announces that Realtors® have the ability for the first time to integrate their RealSatisfied client recommendations into their Find-a-Realtor profiles using the HyperSocial™ Tools available for free on®.  Download PDF

August 30, 2012 – RealSatisfied Launches WordPress Plugin For Easy Testimonial Syndication

RealSatisfied announces the launch of a new WordPress plugin to be used in conjunction with the recently released Agent Profile Pages. Download PDF

July 26, 2012 – RealSatisfied To Launch Agent Profile Pages

RealSatisfied announces the launch of Agent Profile Pages.  Download PDF