Today, were are excited to announce a long-awaited and frequently requested feature for RealSatisfied: Office Profile Pages.
We launched agent profiles pages in July of 2012 only after a few of our original broker clients requested that agents be provided a way to have a third-party validate the ratings and testimonials received on our platform. When we did, we built those pages using RSS feeds as the foundation so syndication would be open and simple. That decision proved to be an important one for our clients and for us.
After a time, as data inside broker office account built up, many brokers began asking for the same feature to be available for their offices. We had always included and office level RSS feed that contained agent testimonials, but what some of our clients were requesting was an office profile page that not only showed testimonials about their agents, but displayed their office’s customer satisfaction, performance and recommendation ratings as well.
Today this feature is now live for all offices on the RealSatisfied platform.
This feature is only available to Broker PRO accounts and can be enabled by any account user with admin access. To manage this feature, go to your RealSatisfied Office Dashboard and click on the “Admin” link. There you will see a new tab entitled “Office Profile Page & Feed” Click on it and follow the instructions to enable your RealSatisfied Office Profile page or to get the link to your updated Office RSS Feed that now contains your office ratings in real time.
We are excited to make this new feature available! We will continue to look at how to make improvements to this pages and update you on progress. Let us know your thoughts.
Below is an example: