We’ve just made it easier for you to encourage reviews on Zillow, Yelp, Facebook and Google+
One of the hallmarks of the RealSatisfied service is our syndication – The ability of our users to automatically publish their testimonials and reviews where they matter most. Many other real estate platforms aren’t open to receiving our customer’s customer reviews and testimonials through syndication. They direct consumers to place their testimonials directly under various agent profiles across the web. This creates a cumbersome, multi-step process for both our users and their clients. But not anymore!
Many of our clients have asked that we try to make this process easier, and today we are announcing a way to systematically encourage your best clients to take the extra step of placing a rating and testimonial on Facebook Reviews, Zillow, Google+ or Yelp. We’re calling this process, “Encourage Reviews.”
Encourage Your Clients to to Share Their Real Estate Reviews From One Place
By connecting Encourage Reviews to the accounts on the platforms you value, you will enable:
- A landing page that will encourage your clients to copy/paste their already existing testimonial and navigate to your review page on the platforms you connect.
- Once there, they can complete the secondary process, rate your performance and and paste in the testimonial.
There will be a unique page for every survey response that includes a testimonial – and the link to that page can be used inside an email from your own email account, OR it will be automatically embedded in emails sent via our “Say Thanks With A Coffee” program.
Once you enable any of the four options, a new “Encourage Reviews” filter will appear for your surveys in your RealSatisfied dashboard. In addition, a new “Encourage Reviews” button will become available on any survey with a testimonial.
Here is a quick video to show you how this will work.
Whether you use realtor.com, Zillow, Yelp, Google+, or Facebook Reviews, we believe in providing options to you to make it simpler for your clients and you to tell your story in as many places as possible. We kind of dig that.
Have feedback? Leave your comment below!
I watched the video and I don’t see where I can activate the Zillow landing page and/or filter on my profile page. When I click on encourage reviews
it just takes me to the video
Is this already going there through the RSS feed?
Hi Marilyn,
After you have connected your Zillow account in the Encourage Reviews box, head over to your surveys and invitations dashboard and click on the FILTER dropdown- look for Encourage Reviews enabled. NEXT, click on the survey that has the testimonial that you would like to encourage clients to leave reviews. When you click Encourage Review- your landing page for your clients will come up. Send that URL from your browser to your clients and it will walk them through leaving their recent testimonial on Zillow, and any other accounts you have listed.
Hope that helps. If you need further assistance- contact help@realatisfied.com 🙂
Marilyn- P.S. The review does not automatically syndicate the way that realtor.com does. It has to be added by your client- that’s how those platforms work 🙂
I can’t connect my Zillow account. I confirmed that the email address is correct but a message pops up saying
“No Account Found on Zillow under the email address provided.”
Hi Catherine!
Thank you for your message and for trying to connect to Zillow for Encourage Reviews.
Due to the overwhelming response to Encourage Reviews the traffic to the Zillow API has been overloaded and our limit has been exceeded. We are in touch with Zillow and working to resolve as soon as possible!
We appreciate your patience, and we will contact you once we have further feedback from Zillow about resolving the issue.
Hi Laura, I’m unable to connect my Zillow account. It isn’t recognizing my email address.
Hi Tommy!
I just left a response to Catherine as well, but due to the overwhelming response to Encourage Reviews the traffic to the Zillow API has been overloaded and our limit has been exceeded. We are in touch with Zillow and working to resolve as soon as possible!
We appreciate your patience, and we will contact you once we have further feedback from Zillow about resolving the issue.
How about Realtor.com?
Hi Regina- We have been syndicating to Realtor.com for quite some time! Simply plug in your NRDS number and your ratings, reviews, and testimonials are fed directly to your realtor.com profile.
Hope this helps.
Is there a way to send Encourage Reviews to past clients that have already left testimonials?
Hi Brian – You have two options for helping your clients to post reviews on the platforms supported through Encourage Reviews.
Read more in the KB Article on our support site
Thank you for stopping by our Blog
Hi,
I just hit encourage my review and it takes me to my zillow page with this error: “We do not accept professional-to-professional reviews. If you had a personal experience with this professional that you’d like to share in a review, please sign in with your personal Zillow account.” Am I suppose copy and paste the URL from this page…ex: http://www.realsatisfied.com/xxxxxxxxxx/xxxxx/par/ into an email for my client? I thought the encourage feature would be deployed once you hit the encourage reviews button. I guess I didn’t pick up on that in the video.
Hi Matt – Thanks for contributing! You have two options for helping your clients to post reviews on the platforms supported through Encourage Reviews.
Read more in the KB Article on our support site
Thank you for stopping by our Blog
Why can’t you syndicate automatically like you do for Realtor.com?
Hi Pam,
Sites like Zillow, Yelp, Google Business and Facebook reviews DO NOT offer open syndication, and likely never will. Their business models solicit consumer account creation and interaction. And trust me when I say.. we have asked 🙂
Thank you!
HI Laura,
Can we remove individual reviews that may be slanderous or use bad language?
Hi Jessica,
If you receive a survey result or testimonial that falls under those conditions, you can simply not approve it to be published. One of the best features of RealSatisfied, is that you own all the feedback- so you can simply do what you like with it- share it, publish it, or not.
If you have a testimonial you want to approve and publish and there is language you would like edited, contact our helpdesk with your edits and we can take car eof that for you!
help@realsatisfied.com
Will we ever see a time when a client only has to review us once and we can send it whatever platform we choose? THAT would add real value to the clients.
Loretta, we agree with you completely. Your data, where you want it. That’s always been a goal of RealSatisfied.
RealSatisfied are the pioneers of customer feedback syndication across multiple sites and platforms.
We make our data open so that any platform can syndicate it. To date in the United States we do this with a variety of website vendors, blogging platforms and the only major portal to syndicate our data is Realtor.com. In Canada we have syndication available with Realtor.ca and in Australia with REIWA.com (Western Australia’s leading portal).
We have made many attempts over the years to work with others and we remain ready to do just that.
Thanks for taking the time to comment 🙂