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I like the pretty colors!

Everyone likes a bit of color in their life!

We’ve just added a bit of color to ours (and yours) – our survey response reports now feature colorful charts to make them easy on the eye and simpler to visualize your feedback.

Add little color to your life with our updated response reports
Everytime one of your surveys is completed, we zip off an email to you (and other’s in your team if you like) with the survey response report attached as a PDF – real feedback, in your hands, as it happens – now what could be better than that!

What to see what they look like?

If you are already a RealSatisfied customer all of your survey response reports are now in the new format – yay!

Still thinking about making RealSatisfied part of your business? Take a test drive, complete the survey and we’ll have a sample report to you in a jiffy – if you can’t wait that long, sign in to our demo, go to invitations and look at a completed survey report.

Do you like the new layout – let us know!

photo by: nojhan

Pre-Release Survey Test Drive

RealSatisfied is testing two new Real Estate surveys to be launched soon.

Just test launched are the landlord placement survey and the tenant placement survey – both built with the expanding rental market in mind.   If you are in the rental business these will help you gather testimonials and feedback to grow your bottom line.

Landlord Placement Survey

Should be sent when a new tenant is placed in a property to receive feedback from the landlord – suits both new and existing landlords.
Contains both the opportunity to receive a testimonial as well as an option to be contacted by management.
Tenant Placement Survey

Should be sent when a new tenant is placed in a property to receive feedback from the tenant – suits both new and existing tenants.
Contains both the opportunity to receive a testimonial as well as an option to be contacted by management.
Both surveys are transactional and serve a different purpose to the loyalty surveys.
You can help Test Drive by reviewing the new surveys and providing feedback.  Send yourself the a new survey by clicking the grey “Test Drive” button at RealSatisfied.com  and tell us what your think.   The two new surveys are labeled ”Pre-Release”.
Your input will help shape the final product prior to launch.  Thanks!
photo by: Mr. Mystery

Reece and Nichols Real Estate in Kansas CityKansas City, MO. Leading Kansas City area real estate brokerage Reece and Nichols is among the first in the nation to launch a program to collect consumer feedback on transactions performed by their company and its REALTORS.

There is an emerging trend among service companies to measure customer satisfaction. Companies like Yelp have provided this type of service for restaurants and other industries. Reece and Nichols have chosen real estate industry specialist RealSatisfied to power their program.

“RealSatisfied is integrating with Reece and Nichols to help us better listen to our customers. Reece and Nichols is the #1 real estate company in Kansas City, and we want to continue to deliver a remarkable home buying and selling experience in the future,” said Linda Vaughan, President of Reece and Nichols. “The ability to measure our performance allows us to better refine our services, education and tools.”

The RealSatisfied API integration enables an automated survey process that is easy to use. “In our beta test office, the surveys performed very well with an exceptional response rate generating testimonials and useful feedback.” The feedback survey data is compiled and used to generate easy-to-use reports and trend analysis for agents, brokers, and management.

The partnership was announced Monday in Overland Park, Kansas at Reece and Nichols’ Spring Company-wide meeting.

About Reece and Nichols Realtors
Reece & Nichols Realtors is committed to creating and delivering a remarkable home buying and selling experience. Clients are offered a seamless transaction through its family of services that include Plaza Mortgage, Kansas City Title and Reece and Nichols Insurance. Reece & Nichols is a partner with HomeServices of America, the second largest real estate company in the United States and an Affiliate of Berkshire Hathaway. Reece Commercial, founded in 2009, is a subsidiary of Reece & Nichols. It provides sales and leasing services in the office, industrial, land and retail sectors.

About RealSatisfied
RealSatisfied created the first easy-to-use customer feedback system for real estate brands. Agents, brokers and real estate companies can compare their performance versus an office and national benchmark at a glance. In-depth reports are generated in real time for managers to use in coaching and education. RealSatisfied launched in the US in January 2012 and was founded in Australia.

Contact Reece and Nichols: Patty Nizzi VP 913.266.5676 PNizzi@reeceandnichols.com
Contact RealSatisfied: Chris Drayer CMO 816.679.3787 Chris@RealSatisfied.com

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Press Release written and posted originally by RETechnology 

Reece and Nichols logo used with permission of Reece and Nichols