Austin, Texas – RealSatisfied, the fast growing provider of customer satisfaction surveys & performance ratings to the Real Estate industry, today announced an integration with the most technology focused Real Estate brokerage in the United States, The Good Life Team.
“Testimonials and reviews are important because buyers and sellers look to reviews when vetting an agent. RealSatisfied collects content rich testimonials,” says Krisstina Wise, CEO The Good Life Team. “But That’s not why we use RealSatisfied. We use RealSatisfied to listen and measure our brand’s reputation in the eyes of our customers because we are constantly looking to improve.”
“The GoodLife Team represents new thinking in the industry, looking to leverage technology to grow and improve. They see a benefit from reviews on Zillow Trulia, Yelp and Google – but want to learn more from the big data picture.” said Phil Kells, co-founder of RealSatisfied.
In the last three months, RealSatisfied has built on its success by adding Agent Profile Pages and a new WordPress plugin that displays customer satisfaction results and approved customer reviews. They have also added reminders for consumers to push agent testimonials to Zillow, Yelp, Trulia and Google on one page.
“The GoodLifeTeam has made headlines by raising the bar in the real estate industry with technology in the lead,” Jeff Turner, of RealSatisfied notes. “The Good Life Team was recently recognised by Apple for their use of iPads and removing paper from the transaction. This relationship with RealSatisfied further shows their commitment to emerging technology that enhances the consumers experience in a real estate transaction.”
Monday and Tuesday Krisstina Wise and the Good Life Team will be helping teach attendees the exact strategies, practices and systems used daily at her first ever REiNVENTION event in Austin. REiNVENTION will show teams how The Good Life Team uses RealSatisfied as a key component of building quality customer experiences.
The GoodLife Team is an Austin, Texas real estate brokerage focused on delivering industry-leading customer care through innovative technologies and an award-winning team of Realtors®. Named the Most Innovative Brokerage of 2010 by Inman News and as a business case study in 2011 by Apple, the GoodLife Team provides customers with a 5 star customer experience by utilizing the latest tools and technologies in the industry. The firm’s principal, Krisstina Wise, has gained national recognition speaking on the future of real estate, changes in consumer expectations, and how brokerages must adapt to meet customer needs in the 21st Century. To learn more about The GoodLife Team, visit www.GoodLifeTeam.com.
Based in Sydney, Australia with operations in Australia, The United States and Canada, RealSatisfied is the 3rd party customer satisfaction and service measurement platform for the Real Estate industry. Founded in 2010, RealSatisfied provides a turn key solution to enable real, actionable feedback and performance ratings from clients. http://www.realsatisfied.com/