RealSatisfied Welcomes New Team Member Mike Arnold as Sr. Manager, Channel Solutions

Help us welcome Mike Arnold to the team!

RealSatisfied ( announced today that Mike Arnold has joined their team as Senior Manager, Channel Solutions to further develop their growing customer satisfaction position in the real estate industry. Mike comes to RealSatisfied with over 7 year experience in the real estate industry, having spent the past year at Placester consulting with Associations, MLSs, and brokerages about using technology to be more efficient and better serve consumers, and 6 years as a real estate agent in New York City navigating clients through one of the most competitive markets in the country.

“We’re very excited to have Mike on board. He has been instrumental at Placester in building industry relationships, and brings a fresh perspective from his vast experience,” said Phil Kells, CEO and Co-Founder of RealSatisfied. “Mike joins our team at a pivotal time, and I am confident his knowledge and experience will be a valuable asset. I know he will contribute strongly to the rapid growth of RealSatisfied as being the leading customer satisfaction measurement benchmark in the industry.”

Mike will be based out of Placester Headquarters in Boston, focused on building and developing RealSatisfied’s strategic partnerships with real estate Associations and MLSs, working with them directly to maximize value they bring to their members via RealSatisfied.  

“I’m extremely excited to be joining such an accomplished team and look forward to furthering the conversation around agent performance,” Mike proudly states. “Having been an agent for over 6 years, I recognize the value of a customer satisfaction platform that provides agents and brokers the insights they need to deliver an outstanding consumer experience – and to stay highly competitive. The best real estate agents consistently receive feedback from their clients, and there is no tool more powerful than RealSatisfied to assist in measuring and managing their brand reputation through our platform.”

About RealSatisfied

Based in Sydney, Australia with operations in Australia, United States and Canada, RealSatisfied is the 3rd party customer satisfaction and performance evaluation platform for the real estate industry. Founded in 2010, RealSatisfied provides a turnkey solution to enable real, actionable feedback and performance ratings from clients. To learn more about RealSatisfied, visit RealSatisfied is a Placester Company.

About Placester

The Placester platform enables real estate agents, brokers, and brands to grow their businesses online and via mobile through seamless MLS integration, natural language search, and eye­-catching visuals. In addition, Placester offers a wide range of apps and add­-ons for high­-impact email marketing, digital advertising campaigns, lead management and streamlining of everyday tasks.

Placester was founded in 2011 by Matthew Barba, a former real estate agent, and Frederick Townes, a seasoned technologist. Currently serving over 400,000 real estate professionals, Placester is the sole website provider for the REALTOR Benefits® Program, the official member benefits program of the National Association of REALTORS®. To date, Placester has raised $50 million in funding, and is backed by New Enterprise Associates (NEA), Romulus Capital, and Techstars. Placester has over 140 employees and is based in Boston, Massachusetts.


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