For immediate release:
Vancouver, BC (October 31, 2016) – CENTURY 21 Canada has teamed up with RealSatisfied to provide more than 400 franchise offices with access to the RealSatisfied Customer Satisfaction Platform. This broad integration is the first time that a Canadian real estate organization has enabled agent reviews on a national level.
Designed exclusively for the real estate industry, RealSatisfied is a performance evaluation and customer satisfaction platform which sends surveys to home buyers and sellers on behalf of their agents when transactions close; agents and companies are then empowered to share the resulting ratings and client testimonials using the most open syndication technology on the planet.
“As an organization that is committed to delivering exceptional service, we know how important third party endorsements are to our consumers; we want them to feel as informed and comfortable as possible when choosing a REALTOR and RealSatisfied makes that easier than ever,” said Jack Miller, Chief Technology Officer, CENTURY 21 Canada. “The level of detail that their surveys collect, gives our potential clients the insights that they want and need, while allowing our franchisees and sales representatives to continuously improve and enhance the customer experience.”
RealSatisfied also powers agent reviews for the CENTURY 21 brand in the United States, and has seen tremendous success with nationally recognized awards in customer satisfaction.
“We were proud to announce our launch with CENTURY 21 Canada, on the eve of their 40th Anniversary in Vancouver,” stated Jeff Turner, President, RealSatisfied. “Our relationship with CENTURY 21 in the United States is long standing, and we’re honored and excited to mirror that partnership in Canada. Our French survey translations, which we just recently launched in Canada, were provided by CENTURY 21 Canada so we have already established an excellent working relationship and we’re looking forward to a long and healthy one.”
About CENTURY 21 Canada®
Century 21 Canada Limited Partnership (century21.ca) is a real estate master franchisor with complete rights to the CENTURY 21® brand in Canada. The CENTURY 21 System is the world’s largest and most recognized residential real estate franchise sales organization with approximately 6,900 independently owned and operated franchised broker offices worldwide and over 101,000 sales professionals. CENTURY 21 provides comprehensive technology, marketing, training, management, and administrative support for its members in 78 countries and territories worldwide.
®/™ trademarks owned by Century 21 Real Estate LLC used under license or authorized sub-license. ©2016 Century 21 Canada Limited Partnership.
The trademarks REALTOR®, REALTORS® and the REALTOR® logo are controlled by The Canadian Real Estate Association (CREA) and identify real estate professionals who are members of CREA. Used under license.
Based in Sydney, Australia with operations in Australia, the United States, and Canada, RealSatisfied is the 3rd party customer satisfaction and performance evaluation platform built specifically for the real estate industry. Founded in 2010, RealSatisfied provides a turnkey solution to enable real, actionable feedback and performance ratings from clients. To learn more about RealSatisfied, visit www.realsatisfied.com. RealSatisfied is a division of Placester Inc. learn more at www.placester.com.
With RealSatisfied providing the consumer-facing value of testimonials and reviews, CENTURY 21 Canada will continue to innovate and grow its market share of customer satisfaction nationally.