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EXIT Realty Corp. Integrates RealSatisfied Automation

Chris Drayer | Thursday, October 25th, 2012 | No Comments No Comments
[ In the News | Industry ]

Nashville, TN – October, 25th 2012

Today, we are proud to announce an automated back end integration with EXIT Realty Corp. International’s new Total Office Resource Center (TORC) system.

The reputation of the Real Estate industry is not favorable.  EXIT has integrated with RealSatisfied to raise the reputation bar while helping consumers and agents. EXIT has a strong desire to highlight its successful agents testimonials and seek innovative ways to educate and coach others.

“Reviews and testimonials are important to EXIT because we strive to provide the best experience possible to our customers, and buyers and sellers look to reviews when vetting an agent. RealSatisfied simplifies the collection of testimonials and amplifies their value,” says Tami Bonnell, CEO of EXIT Realty Corp. International.  “Integrating this system with TORC allows brokers to easily monitor their brand in the market in real time, analyzing trends for ways to improve.”

EXIT knows their public reputation is at stake and they do not want to leave it to chance.  They selected tools like RealSatisfied that are cutting edge and deliver maximum benefits.

Exit realty and RealSatisfied integration

“EXIT has chosen key strategic partners from among the best technology available for the real estate industry, such as RealSatisfied, and integrated them into TORC,” Jeff Lobb, EXIT Realty’s VP of Technology and Innovation, added. “EXIT brokers will seamlessly leverage the RealSatisfied customer satisfaction system to grow and improve.”

In the last three months RealSatisfied has continued to build on its early success by allowing consumers to easily push agent testimonials to Zillow, Yelp, Trulia and Google on one page. RealSatisfied also added verified, third party Agent Profile Pages and a new WordPress plugin that pulls approved clients testimonials into agent websites.

“They see a benefit from reviews on Trulia, Yelp, Zillow and Google – but want to learn more from the big data picture,” said Phil Kells, co-founder of RealSatisfied.

“EXIT Realty is putting the consumer first by listening and tracking their satisfaction after the transaction,” RealSatisfied’s Jeff Turner notes. “Everyone wants a better experience for the real estate consumer; things that don’t get measured don’t get managed.  The first step to improving customer satisfaction levels is understanding where those satisfactions levels are to start.”

 

 

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RealSatisfied is plugged in… to WordPress

Phil Kells | Monday, October 15th, 2012 | 2 Comments 2 Comments
[ How to | Marketing Tips | Product Updates ]
WordPress

RealSatisfied + WordPress = :)

Announcing the RealSatisfied Widget for WordPress

Following the successful launch of our Agent Profile Pages at Inman Connect San Francisco in August, we are super excited to release our WordPress plugin – RealSatisfied Widget.

Available from today at WordPress.org, the plugin takes data from a RealSatisfied Agent Profile RSS feed and displays Testimonials and Ratings in a sidebar widget on your WordPress site.

From inside WordPress search for ‘RealSatisfied’ in the add new plugin page.

RealSatisfied realtime data on LiveLoveCharlotte.com

Lisa Archer and the team at LiveLoveCharlotte have integrated the feed that runs the Plugin on their Praise Page.  It’s great way to publish and promote your Testimonials and Ratings on your own site and the best thing is it takes less than 2 mins to have it up and running – all you need is your vanity-key to add to the simple sidebar widget configuration.

RealSatisfied & WordPress, it doesn’t get simpler than that!

As always we would love to hear your feedback on the plugin – make a comment below, or get in touch with us on the helpdesk, Facebook or Twitter.

=== Read the Press Release ===

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Referral Madness

Chris Drayer | Thursday, March 29th, 2012 | No Comments No Comments
[ Marketing Tips | Product Updates ]

Customer retention is key to generating referrals and referrals are a key component of growth in real estate.  This easy tip will help you grow.

You are in the Real Estate Referral Business

I don’t need to tell you that happy customers tell friends and family about your amazing real estate skills and great attitude.  You also know that if they have a negative perception, upset customers are 7x more likely to drag your name and brand into the mud.  Right or wrong, people really like to complain. Frequently these days, upset customers do so in social media. A negative social media blast from an upset client can close more doors than there are in the downtown Hilton.

We Talk the Talk

RealSatisfied helps you reach out to those upset customers and calm the situation immediately after a tough close.  This allows upset sellers or buyers to vent directly to you rather than online.  Customers provide the real reasons for frustrations to a 3rd party like RealSatisfied – giving you an opportunity to make lemonade out of lemons.

Reaching out to home buyers and sellers for feedback lets them know you are listening.  This makes clients happy.  Happy customers are way more likely to refer more business.

RealSatisfied Referrals

Get RealSatisfied Free with the easy built in Referral tool under Admin.

We Walk the Walk

Turns out, we are in the referral business as well.  Brokers and agents love RealSatisfied and want to share it with colleagues, so we built a cool referral system that credits you $9.95 (one free month) for each referral that signs up for RealSatisfied!  Free RealSatisfied for life?  Its for the taking!

RealSatisfied will help you get testimonials, referrals and more happy customers.

Check out our one min video to learn more about RealSatisfied.

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